Refund policy

ALL ONLINE SALES ARE FINAL. If there are any issues in terms of missing and or damaged items, please email thepublicpet.onlinestore@gmail.com with your order number as the header, proof of initial packing, and photo documentation of items in questioning, and we will help assist you from there. 

Please email all inquiries to thepublicpet.onlinestore@gmail.com regarding the current refund policy, inventory and stock, shipping and zones, and other questions concerning our online store. Mahalo Nui Loa!