Meet Jordan Lee & Matthew Guevara, the co-founders of The Public Pet, an urban pet supply located in Kaimuki, Hawaii. The Public Pet specialize in organic, holistic, and local products for cats & dogs. Items range from premium raw food, healthy treats & supplements, sustainable toys or accessories, and organic grooming products. We truly believe that if you take care of your pet, then your pet will take care of you.
WHERE TO PARK:
Street parking only, stalls are metered for 1 hour limits, 7a-6p all week, except for Sundays & state holidays. Please be respectful & mindful of our neighbors by not occupying any other parking stalls that do not belong to The Public Pet.
All pets entering our space, must well-behaved and leashed up. Pet carriers & strollers are acceptable as well. In consideration for our staff and customers, please have all pets use the bathroom outside of our store.
OCCUPANCY & ENTRY:
For the safety of our four-legged shoppers, the front door will be locked at all times. Please knock and wait patiently for one of our staff members to ensure all four-legged customers are secured to let you in. Hand sanitation station is provided upon entry in our space.
Returns or exchanges will only be accepted within 7 days of the original purchase date. All returns and exchanges must have a receipt for proof of purchase and in perfect condition for resale with original tags. Any damaged products will not be accepted. All online purchases are final.
FOOD/TREAT RETURN POLICY:
Food or treat purchases that have been opened or consumed are a final sale and cannot be returned or exchanged. If the food or treat product is found to be of poor quality due to manufacturer error we can provide an even exchange or store credit for your next purchase.